The PennyTalk calling card is a convenient way to save on all of your international calling from any phone in the United Kingdom
Getting a PennyTalk AccountPennyTalk is a prepaid calling service that offers big savings on your international and domestic calls. A credit or debit card is required at sign up to create your account. The minimum initial purchase is £10 of calling funds. Visa and MasterCard are accepted. You will be able to start making calls right away with the account number (usually your phone number) and 4-digit PIN you choose when you enroll. Follow the dialling instructions below to make calls. You will be able to print out a PennyTalk card when you sign up online. Sign up now or call 0207 993 1266 or 0808 168 3497. How Billing Works and How to Add FundsAs you make calls with PennyTalk, the cost of your call is deducted from your account balance. You will hear your account balance at the beginning of every call you make. When your balance is low, adding funds is easy. You can choose to top up your account any of 3 ways -- by calling the PennyTalk access number; online at the PennyTalk Account Centre; or on the phone with a customer service advisor. At no time will a charge be made without your authorisation. Additionally, you have the option to sign up for our Automatic Recharge feature so you will always have funds for calls. With Automatic Recharge, the charge thresholds are set by you. For example, you can choose to have £10 added to your account automatically each time your balance falls to £5. Automatic Recharge is an optional, free feature of PennyTalk. You can access your call history and billing details at anytime at the PennyTalk online account centre. No statements are sent in the post. What It CostsPennyTalk has great, low rates to more than 200 countries. Rates are just 1p a minute to call the U.S. or Canada and as low as 1p a minute to many locations. To see all rates, click here. For each connected call, there is a low 35p connection fee. For example, a 30-minute call to Canada costs just 65p. That’s just 1p a minute plus a 35p connection fee. There is also a monthly account service fee of 79p that applies to all accounts and is charged on each monthly anniversary of service activation. Calls from payphones are also charged a 15p per minute surcharge. The cost of your calls is deducted from your account balance. You will hear your account balance every time you make a call. Making CallsOnce you have opened a PennyTalk account, you can easily make calls at great low rates. Just follow these simple steps for dialling from a home phone, mobile phone or payphone. Placing calls with PennyTalk from your home phone:
Placing calls with PennyTalk from your mobile phone: When making a call with PennyTalk from your mobile phone, do not dial the number you are calling directly from your contact list. No SIM change is required. To ensure that your call is placed using the PennyTalk network, please follow these dialling instructions:
It is very important that you DO NOT press Send, OK or Call after dialling the number you are calling. If you do, this will cancel your PennyTalk call and the call will be carried and billed by your mobile service provider. Before each call connects, you will hear your account balance and minutes remaining. Viewing Your Call History and Billing HistoryYou can access your call records and billing history at any time by logging into the PennyTalk online account centre at this website. In addition, you can update your billing information, add funds, manage PennyTalk features and change your payment information at the website at your convenience. PennyTalk AppsPennyTalk has Android and iPhone apps that make calling from mobile phones easier and more affordable. To learn more about PennyTalk apps for Android and iPhone, click here. |
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